Hmfinishings Limited Terms and Conditions

Terms and Conditions

Payment Terms

We will accept credit card payment through the Paypal secure online payment system, Google Checkout or over the telephone. If you would prefer to pay by cheque or Postal order please contact us at our Email address to secure your order and send your remittance to our contact page address.

Your order will normally be despatched within 1-3 working days of receipt of your payment. In the unlikely event the item is no longer in stock we will email you with a projected delivery date.

Please note if paying by cheque, you should allow an extra 3-5 working days for the cheque to clear.

Shipping Terms

All our shipping costs are inclusive of insurance, and are sent by air mail for overseas deliveries. For UK delivery charges are inclusive of insurance and are sent by Special Delivery, 1st class recorded or 3-5 day parcel force, depending on dependant on the weight of the package.

For alternative postage cost please e mail us.

All postage & shipping costs include packaging.

Refund Policy

A full refund is given for items lost or damaged in the post. Please contact us by email for information about our refund policy on other methods of shipping.

If you are not entirely satisfied with any of our products we will given a full item refund less postage and packing costs. Please note that to conform with this offer, we must receive your returned item within 15 days of your purchase.

Charges and Currencies

On our catalogue page we display prices and shipping charges according to the country you are located in. The first time you visit the page, you are asked to select which country you are in, and this selection is stored on your computer as a 'cookie'. It is also used automatically by our online ordering system when you place an order.

If you wish to change this option to show prices for a different country, you can erase the cookie - to remove it. Once it has been removed, the next time you go to the catalogue page, you will be asked again to select your country.

All credit card payments are secured through our credit card company PayPal or Google Checkout

WEEE Regulations:

The Waste Electrical and Electronic Equipment (WEEE) Directive is now U K law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.

The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.

Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.

Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.

Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

For example, if a customer bought a new EEE item from us we would accept their old WEEE item and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.

Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown below:

Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.

Hm Finishings Limited
are obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when you buy from us a new Electrical or Electronic product.

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